Questions & Answers

Can I request a registration to be included in a future auction?

  •  Yes you can, to make your request, please click on the below link and select  ‘Checking the availability of a personalised registration not found on the website’      

               https://contact.dvla.gov.uk/vehicle/capture_transaction_type?transaction_type_id=any_other_personalised_number_enquiry

How does a DVLA Timed online auction differ from a traditional DVLA Venue auction?

  • A DVLA Timed online auction differs from a traditional DVLA Venue auction in that there is no physical auction to attend
    Bidders submit “maximum bids” which are invisible to other bidders and bidding starts at the starting price (plus charges) for each registration
  • If there is competitive bidding activity on a lot, the auction system will increase bids in £10 increments on behalf of a registered bidder up to their maximum bid. If someone’s maximum bid is outbid, an SMS or email will be sent to the underbidder (depending on their notification request preference). They can then increase their bid if they so wish.
  • When the end time has passed, each lot will be sold to the highest bidder for the amount of their winning bid

How do the “Sliding End Times” work?

  • The “sliding end time” is to prevent auction sniping, or the practise of rival bidders outbidding each other with just seconds to go before the deadline
  • Every lot has a published end time” on the website which is the deadline by which all bids must be received
  • When any bidding activity of any kind takes place in the final 30 minutes before the deadline, it will cause the end time to slip back a further 30 minutes for that particular lot

How can I submit my bids?

  • It’s free and easy to use and you can submit your bids securely. Once you have placed your bids, you will have the freedom to increase your bids up until the End Time
  • If you wish to increase your bidding limit above the amount stated, please click on 'Bidding Limit' in the main menu. Having requested your increased limit, a 10% deposit of this amount will be required. Please follow further instructions on screen. If your bid is unsuccessful, we will refund the deposit automatically after the conclusion of the auction. Please note, we do not accept American Express
  • You cannot cancel bids once placed

What are Starting Prices?

  • These are the minimum prices at which Lots will be sold. All registrations have a starting price (plus charges). Please note that these do not include the additional charges of VAT, buyer’s premium (+ VAT) and assignment fee

You may like to check the DVLA’s auction sold facility, to see what similar registrations have sold for at previous auctions

https://dvlaregistrations.dvla.gov.uk/search/previous-auction-plates.html


What bids will the system take?

  • The lowest bid that will be accepted is the starting price for each Lot. You can make any bid you like above the starting price, but it must be in increments of £10. No bids in pence will be taken

How can I find out what other bids people have made?

  • The current highest bid on each lot will be visible at all times. You cannot view the maximum bids of other bidders

How do I know if I have been outbid?

  • You will be able to see online the status of all the lots on which you have placed a bid. If your maximum bid has been exceeded by another bidder, you will be sent an SMS or email (depending on your notification preference). You may then be able to increase your maximum bid before the end time

How can I increase my Bidding Limit?

·       All bidding accounts have a set limit. You will only be able to place bids up to this amount.  Should you wish to increase the available bidding limit on your account go to ‘Credit Management’ in your account where this is explained. Having requested your increased limit, a 10% deposit of this amount will be required. Once increased you can then place your bid once the auction is underway

 

·       If you are unsuccessful, we will refund the deposit automatically after the conclusion of the auction. This can take up to 3 days to show back on your account. We do not accept American Express

What is the difference between a Maximum Bid and a Bidding Limit?

·       The DVLA Timed online auction runs on the principle of “Maximum Bids”. Bidders submit maximum bids which are invisible to other bidders. Bidding starts at the starting price for each registration. If there is competitive bidding on a lot, the auction system will automatically increase bids on behalf of bidders in £10 increments. Once a bidder’s maximum bid has been reached, the system will stop bidding for them. The current winning bid price for each registration is on view on the website at all times

 

·       The “Bidding Limit” is the total amount that you as a bidder are allowed to spend, taking into account all your maximum bids on all the lots that are bidding on and that you are currently winning. You are able to increase this limit by lodging a 10% deposit with the auctioneers in the “Credit Management” area. So, for instance, if you wish to increase your bidding limit to £10,000, you will need to deposit £1,000

 

·       Please note that an increase in a bidding limit does not automatically increase a maximum bid on a lot. It will simply increase the bidder’s spending power. The bidder must increase any maximum bids themselves

 

When will my deposit be returned?

·       If you are successful, you will be able to allocate your deposit against your invoice

 

·       If you are unsuccessful, we will refund the deposit automatically after the conclusion of the auction. This can take up to 3 days to show back on your account.

When will the results be published?

  • The final prices for all lots will be visible online at the end of the auction and are available to be downloaded

How will I know if I’ve been successful?

  • You will be informed by email soon after the lot end time has been reached or you can check in the “My Purchases & Invoices” section

When do I need to pay?

  • Full payment will be required, including all the extras for buyer’s premium, VAT and the assignment fee, within 5 working days

What payment methods are there?

·       Payment may be made by internet banking or by credit or debit card.

 

-       Payment must be made within 5 working days of the auction

-       We cannot accept card payments over the phone

-       We do not accept American Express

-       We cannot accept CASH or CHEQUE payments

Electronic Funds Transfer & Internet Banking

Please include the registration number and a lot number as reference. If a deposit has been made you will need to pay the invoice total and we will automatically refund the deposit onto your card. This may take 3 days to show on your account

Debit / Credit Card

Pay online in ‘My Purchases and Invoices’ section of your account 

 

What happens to registrations that do not reach their starting price?

  • The system will not accept any bid below the starting price. If a registration does not receive a bid it will be declared as “Unsold”. The DVLA may, at its discretion, include such registrations in future auctions or may enter them into its online sales without prior notice

Are there any extra costs required to assign a registration to a vehicle?

  • All registrations purchased in a DVLA Auction are supplied on a V750 Certificate of Entitlement and the assignment fee is included in the final purchase price (see ‘What Will It Cost?). There is no further charge for DVLA to assign that registration to a vehicle registered in the name of either the Purchaser or the Nominee (if specified)

What additional costs are added to the sale price?

·       The sale price (also called the ‘Hammer Price’) is subject to VAT, the auctioneer’s buyer’s premium of 7% together with the £80 assignment fee

What if I do not receive my V750 (Certificate of Entitlement)?

  • In order for the DVLA to re-issue, please follow the link below:-

            https://contact.dvla.gov.uk/vehicle/capture_transaction_type

What will it cost?

·       The table below shows how the sale price relates to the final amount you will have to pay. It is important to set yourself an affordable limit before you bid and to be aware of the additional costs. When doing this please bear in mind that the hammer price is subject to VAT, the auctioneer’s buyer’s premium 7% (+ VAT) together with the £80 assignment fee.

 

Hammer Price

VAT on Hammer Price @ 20%

Buyer's Premium (@ 7%)

VAT on Buyer's Premium (@ 20%)

Assignment Fee

Total

£70.00

£14.00

£4.90

£0.98

£80.00

£169.88

£80.00

£16.00

£5.60

£1.12

£80.00

£182.72

£90.00

£18.00

£6.30

£1.26

£80.00

£195.56

£100.00

£20.00

£7.00

£1.40

£80.00

£208.40

£110.00

£22.00

£7.70

£1.54

£80.00

£221.24

£120.00

£24.00

£8.40

£1.68

£80.00

£234.08

£130.00

£26.00

£9.10

£1.82

£80.00

£246.92

£140.00

£28.00

£9.80

£1.96

£80.00

£259.76

£150.00

£30.00

£10.50

£2.10

£80.00

£272.60

£160.00

£32.00

£11.20

£2.24

£80.00

£285.44

£170.00

£34.00

£11.90

£2.38

£80.00

£298.28

£180.00

£36.00

£12.60

£2.52

£80.00

£311.12

£190.00

£38.00

£13.30

£2.66

£80.00

£323.96

£200.00

£40.00

£14.00

£2.80

£80.00

£336.80

£210.00

£42.00

£14.70

£2.94

£80.00

£349.64

£220.00

£44.00

£15.40

£3.08

£80.00

£362.48

£230.00

£46.00

£16.10

£3.22

£80.00

£375.32

£240.00

£48.00

£16.80

£3.36

£80.00

£388.16

£250.00

£50.00

£17.50

£3.50

£80.00

£401.00

£300.00

£60.00

£21.00

£4.20

£80.00

£465.20

£350.00

£70.00

£24.50

£4.90

£80.00

£529.40

£400.00

£80.00

£28.00

£5.60

£80.00

£593.60

£450.00

£90.00

£31.50

£6.30

£80.00

£657.80

£500.00

£100.00

£35.00

£7.00

£80.00

£722.00

£550.00

£110.00

£38.50

£7.70

£80.00

£786.20

£600.00

£120.00

£42.00

£8.40

£80.00

£850.40

£650.00

£130.00

£45.50

£9.10

£80.00

£914.60

£700.00

£140.00

£49.00

£9.80

£80.00

£978.80

£750.00

£150.00

£52.50

£10.50

£80.00

£1,043.00

£800.00

£160.00

£56.00

£11.20

£80.00

£1,107.20

£850.00

£170.00

£59.50

£11.90

£80.00

£1,171.40

£900.00

£180.00

£63.00

£12.60

£80.00

£1,235.60

£950.00

£190.00

£66.50

£13.30

£80.00

£1,299.80

£1,000.00

£200.00

£70.00

£14.00

£80.00

£1,364.00

£1,100.00

£220.00

£77.00

£15.40

£80.00

£1,492.40

£1,200.00

£240.00

£84.00

£16.80

£80.00

£1,620.80

£1,300.00

£260.00

£91.00

£18.20

£80.00

£1,749.20

£1,400.00

£280.00

£98.00

£19.60

£80.00

£1,877.60

£1,500.00

£300.00

£105.00

£21.00

£80.00

£2,006.00

£1,600.00

£320.00

£112.00

£22.40

£80.00

£2,134.40

£1,700.00

£340.00

£119.00

£23.80

£80.00

£2,262.80

£1,800.00

£360.00

£126.00

£25.20

£80.00

£2,391.20

£1,900.00

£380.00

£133.00

£26.60

£80.00

£2,519.60

£2,000.00

£400.00

£140.00

£28.00

£80.00

£2,648.00

£2,100.00

£420.00

£147.00

£29.40

£80.00

£2,776.40

£2,200.00

£440.00

£154.00

£30.80

£80.00

£2,904.80

£2,300.00

£460.00

£161.00

£32.20

£80.00

£3,033.20

£2,400.00

£480.00

£168.00

£33.60

£80.00

£3,161.60

£2,500.00

£500.00

£175.00

£35.00

£80.00

£3,290.00

£2,600.00

£520.00

£182.00

£36.40

£80.00

£3,418.40

£2,700.00

£540.00

£189.00

£37.80

£80.00

£3,546.80

£2,800.00

£560.00

£196.00

£39.20

£80.00

£3,675.20

£2,900.00

£580.00

£203.00

£40.60

£80.00

£3,803.60

£3,000.00

£600.00

£210.00

£42.00

£80.00

£3,932.00

£3,500.00

£700.00

£245.00

£49.00

£80.00

£4,574.00

£4,000.00

£800.00

£280.00

£56.00

£80.00

£5,216.00

£4,500.00

£900.00

£315.00

£63.00

£80.00

£5,858.00

£5,000.00

£1,000.00

£350.00

£70.00

£80.00

£6,500.00

£5,500.00

£1,100.00

£385.00

£77.00

£80.00

£7,142.00

£6,000.00

£1,200.00

£420.00

£84.00

£80.00

£7,784.00

£6,500.00

£1,300.00

£455.00

£91.00

£80.00

£8,426.00

£7,000.00

£1,400.00

£490.00

£98.00

£80.00

£9,068.00

£7,500.00

£1,500.00

£525.00

£105.00

£80.00

£9,710.00

£8,000.00

£1,600.00

£560.00

£112.00

£80.00

£10,352.00

£8,500.00

£1,700.00

£595.00

£119.00

£80.00

£10,994.00

£9,000.00

£1,800.00

£630.00

£126.00

£80.00

£11,636.00

£9,500.00

£1,900.00

£665.00

£133.00

£80.00

£12,278.00

£10,000.00

£2,000.00

£700.00

£140.00

£80.00

£12,920.00

£11,000.00

£2,200.00

£770.00

£154.00

£80.00

£14,204.00

£12,000.00

£2,400.00

£840.00

£168.00

£80.00

£15,488.00

£13,000.00

£2,600.00

£910.00

£182.00

£80.00

£16,772.00

£14,000.00

£2,800.00

£980.00

£196.00

£80.00

£18,056.00

£15,000.00

£3,000.00

£1,050.00

£210.00

£80.00

£19,340.00

£20,000.00

£4,000.00

£1,400.00

£280.00

£80.00

£25,760.00

 

 

How can I contact DVLA directly?

·       DVLA Personalised Registrations can be contacted directly by clicking on the link below:-

https://dvlaregistrations.dvla.gov.uk/help

 

If I buy a registration, can I change my mind?

·       At the close of a Timed online auction a legally binding contract is formed between the purchaser and the Secretary of State for Transport. Timed online auctions are conducted under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which means that consumers do have the right to cancel their purchases up to 10 working days after the auction finishes. Please email the auctioneers within 10 working days should you wish to cancel a purchase.

·       Please note this option does not apply if you are bidding on behalf of a company

Applications to cancel made after 10 working days will not be accepted.

 

What happens if I’m buying a personalised registration as a gift or on behalf of someone else?

·       If you are buying for, or on behalf on another person you can add their name as a nominee. This can be done when paying online, alternatively when the V750 is received by post. There are instructions on the reverse to help you. There is no cost involved, the registration can then be assigned to a vehicle straight away

I have a registration to sell. Can I enter it into your auction?

·       If you want to sell your registration we suggest you approach a private dealer or advertise the registration for sale yourself. DVLA’s sales scheme is confined to selling its own previously unissued registrations. We do not endorse or recommend any particular individual or company

 

How do I complain if I’m unhappy with the service received from BCA?

·       You can find information on our Complaints Procedure and how to register a complaint on our Contact page

 

DVLA Auction Team, BCA Ltd, Cross Green Business Park, Leeds, LS9 0PS

Tel: 0300 029 8080 - E-mail: [email protected]

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